Terms & Conditions

Last updated: August 25, 2026

These Terms & Conditions ("Terms") govern access to and use of ListingHatch's websites, property pages, dashboards, software, AI-assisted features, lead-management tools, communications tools, subscriptions, and related services (collectively, the "Platform").

ListingHatch is a product and service owned and operated by Bravo Holdings LLC ("Bravo Holdings," "ListingHatch," "we," "our," or "us"). Bravo Design and Development, available at BravoDND.com, provides development and technology services for ListingHatch. Unless expressly stated otherwise, agreements for the ListingHatch Platform are with Bravo Holdings LLC.

By creating an account, purchasing a subscription, accessing the Platform, submitting information through a property page, requesting property information by SMS, or otherwise using ListingHatch, you agree to these Terms, our Privacy Policy, and, when applicable, our SMS Terms. If you do not agree, do not use the Platform.

1. Eligibility And Authority

You must be at least 18 years old and legally capable of entering into a binding agreement to use ListingHatch.

If you use the Platform for a brokerage, company, team, property owner, or other organization, you represent that you are authorized to accept these Terms and use the Platform on that organization's behalf.

You are responsible for ensuring that your use of ListingHatch is permitted by your brokerage, supervising broker, licensing authority, multiple listing service, property owner, and any other organization or rule applicable to you.

2. The Platform's Role

ListingHatch provides property-marketing, listing-page, media, lead-capture, lead-organization, activity-measurement, tracked-sharing, social-content, follow-up, communications, and related software tools.

ListingHatch is not a real-estate broker, brokerage, multiple listing service, property manager, title company, lender, attorney, tax adviser, appraiser, inspector, escrow provider, or party to any property transaction.

Using ListingHatch does not create an agency, brokerage, fiduciary, employment, partnership, franchise, or joint-venture relationship between Bravo Holdings LLC, ListingHatch, Bravo Design and Development, and any user, buyer, seller, renter, landlord, agent, broker, or third party.

ListingHatch does not:

• Verify licenses, properties, ownership, listing authority, prices, availability, measurements, school information, neighborhood information, disclosures, or other listing claims.
• Place a property into a multiple listing service unless a separate feature expressly states otherwise.
• Guarantee that a listing complies with MLS, brokerage, advertising, licensing, or real-estate requirements.
• Guarantee buyer inquiries, lead quality, sales, rentals, commissions, revenue, or other results.
• Negotiate or participate in property transactions.
• Provide legal, tax, lending, brokerage, fair-housing, or professional advice.

3. Accounts And Security

You must provide accurate, complete, and current account and billing information.

You are responsible for:

• Keeping your username, password, and account credentials secure.
• All activity conducted through your account.
• Restricting account access to authorized users.
• Promptly notifying us of suspected unauthorized access.
• Keeping your contact and payment information current.

You may not share an individual account outside the users permitted by your subscription plan. We may require password changes, identity verification, or other reasonable security measures when necessary to protect the Platform.

We are not responsible for losses resulting from your failure to secure an account or from access you authorized.

4. Acceptable Use

You may use ListingHatch only for lawful purposes and in accordance with these Terms.

You may not:

• Violate any law, regulation, licensing requirement, MLS rule, brokerage policy, or third-party agreement.
• Publish a property without the required authorization.
• Publish false, misleading, outdated, discriminatory, or deceptive information.
• Harass, discriminate against, threaten, impersonate, or mislead another person.
• Use discriminatory language, targeting, steering, filtering, or advertising.
• Infringe copyrights, trademarks, privacy rights, publicity rights, or other rights.
• Upload malware, malicious code, or content intended to disrupt or damage systems.
• Attempt unauthorized access to accounts, servers, data, or restricted areas.
• Scrape, harvest, copy, reverse engineer, decompile, or systematically extract Platform data or software except where applicable law expressly permits it.
• Circumvent limits, security controls, subscription restrictions, or usage measurements.
• Use ListingHatch to send spam or communications without legally sufficient consent.
• Sell, rent, distribute, or misuse buyer information.
• Use buyer information for purposes unrelated to the inquiry or authorized follow-up.
• Use the Platform in a way that harms Bravo Holdings LLC, ListingHatch, Bravo Design and Development, their users, visitors, vendors, or third parties.

We may investigate suspected violations and remove content or restrict access when reasonably necessary.

5. User Content And Responsibility

Users may create, upload, generate, edit, publish, share, or distribute listings, descriptions, prices, property details, disclosures, photographs, videos, logos, documents, links, messages, claims, advertisements, and other material through the Platform ("User Content").

ListingHatch provides technology used to create and display User Content. ListingHatch does not create, approve, endorse, sponsor, verify, inspect, or guarantee User Content merely because it appears on the Platform.

The user who submits or publishes User Content is responsible for that content and the consequences resulting from its creation, publication, distribution, or use.

You are responsible for:

• The accuracy, completeness, legality, and current status of your listings.
• Confirming that you are legally authorized to market and advertise each property.
• Obtaining required permissions from property owners, sellers, landlords, brokerages, supervising brokers, photographers, videographers, copyright owners, and other relevant parties.
• Ensuring your content complies with real-estate, licensing, advertising, consumer-protection, intellectual-property, privacy, anti-spam, and fair-housing laws.
• Reviewing and approving manually created, research-assisted, or AI-assisted material before publication.
• Correcting or removing inaccurate, expired, sold, rented, withdrawn, unavailable, or unauthorized listings.
• Claims, disclosures, promises, representations, communications, or offers made through your account.
• Disputes between you and a buyer, seller, renter, landlord, property owner, brokerage, agent, or third party.

You represent and warrant that your User Content:

• Is accurate and not false, deceptive, discriminatory, defamatory, or misleading.
• Does not violate law, MLS rules, brokerage policies, contracts, or professional obligations.
• Does not infringe copyright, trademark, privacy, publicity, contractual, or other third-party rights.
• Does not contain malware, harmful code, unlawful material, or information you are not authorized to disclose.
• Is supported by all necessary licenses, permissions, consents, and authority.

ListingHatch is not responsible for User Content, listing errors, unauthorized listings, copyright violations, discriminatory advertising, missing disclosures, inaccurate property information, communications made by users, or disputes or losses resulting from User Content.

ListingHatch is not obligated to monitor User Content before or after publication. We may review, restrict, disable, edit, refuse, preserve, or remove User Content when we believe doing so is appropriate to protect the Platform, enforce these Terms, respond to a complaint, comply with law, or reduce potential harm.

Our decision not to remove or restrict content does not constitute approval, endorsement, verification, or acceptance of responsibility for that content.

You retain ownership of your User Content. You grant Bravo Holdings LLC and ListingHatch a worldwide, nonexclusive, royalty-free license to host, store, reproduce, process, resize, format, adapt, display, transmit, and distribute User Content as reasonably necessary to:

• Operate and maintain the Platform.
• Create and display property pages.
• Produce requested marketing materials and sharing tools.
• Provide customer support.
• Secure, troubleshoot, and improve the Platform.
• Perform functions you request or authorize.

This license continues while the content is available through the Platform and for a reasonable period in backups, logs, security records, and records retained for legal or operational purposes.

6. AI-assisted Features

ListingHatch may provide AI-assisted research, writing, response, classification, summarization, image-analysis, or workflow features.

AI-generated or AI-assisted output may be incomplete, inaccurate, outdated, unsuitable, or similar to material generated for other users. You must independently review and approve output before relying on or publishing it.

You remain responsible for:

• Verifying facts, prices, measurements, claims, disclosures, and legal requirements.
• Confirming generated material complies with fair-housing and advertising laws.
• Obtaining professional advice where appropriate.
• Ensuring you have authority to submit information to AI-assisted features.
• Avoiding sensitive, confidential, or unnecessary personal information in AI prompts.

ListingHatch does not guarantee the accuracy, originality, legality, availability, or fitness of AI-assisted output.

7. Buyer Inquiries And Leads

When a visitor submits information through a property page, ListingHatch may provide that information to the real-estate professional presenting the property and that professional's authorized brokerage or team.

ListingHatch does not guarantee that:

• An inquiry is accurate, authentic, complete, or submitted by the person identified.
• A lead is qualified or interested.
• A lead will respond, purchase, rent, or complete a transaction.
• A visitor's consent is legally sufficient for every form of future communication.

Real-estate professionals and account holders are independently responsible for:

• Contacting buyers only as permitted by their consent and applicable law.
• Maintaining required consent records.
• Honoring opt-outs, revocations, suppression lists, and do-not-call requests.
• Complying with calling, texting, email, privacy, advertising, anti-spam, consumer-protection, and real-estate laws.
• Securing exported lead information.
• Responding to applicable privacy requests.
• Limiting use of buyer information to authorized purposes.

Buyer information may not be sold, rented, transferred, or used for unrelated marketing without appropriate authorization and a lawful basis.

8. ListingHatch SMS Property-information Service

ListingHatch provides a buyer-initiated, one-response SMS property-information service. A person may see a ListingHatch call to action on a property page, flyer, advertisement, social-media post, or other property-marketing material and voluntarily text a property-specific code, such as LH1026, to the ListingHatch SMS number, (405) 287-2004.

By sending a valid property code, the sender requests and consents to receive one automated SMS response containing a link to information about that specific property. Property codes identify the requested property; they do not enroll the sender in recurring marketing or promotional messages.

Message frequency is one automated response per valid property-code request. If a person voluntarily sends another valid property code, that separate request may generate one additional response. ListingHatch does not use this property-code flow for recurring marketing campaigns or automated follow-up texts.

Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent to receive the requested response is not a condition of purchasing any property, product, or service. Wireless carriers are not liable for delayed or undelivered messages.

Sending a property code does not by itself authorize a real-estate professional to send recurring marketing texts. Separate communications by a real-estate professional must have their own lawful basis and any consent required by applicable law.

No mobile information, text-messaging originator opt-in data, or consent information will be shared with third parties or affiliates for their marketing or promotional purposes. Information may be provided to telecommunications and service providers only as necessary to deliver the requested message, maintain and secure the service, provide support, prevent misuse, comply with law, or perform another purpose requested or authorized by the individual.

Complete SMS terms, the current ListingHatch SMS number, the property-code format, help instructions, and privacy information are available at:

https://listinghatch.com/sms-terms/

9. Subscription Plans And Billing

ListingHatch may offer monthly plans, annual plans, trials, promotional plans, free features, and other paid services.

Plan prices, included features, limits, and billing periods are displayed when you subscribe. Prices do not include applicable taxes unless expressly stated.

By starting a paid subscription, you authorize ListingHatch and its payment processor to charge your selected payment method for the price, taxes, and other charges disclosed during checkout.

Automatic renewal

Paid subscriptions automatically renew at the end of each billing period unless canceled before the next renewal date. Monthly subscriptions renew each month, and annual subscriptions renew each year. You authorize recurring charges without requiring separate approval before each renewal, subject to applicable law.

Cancellation

You may cancel a subscription through the cancellation option provided in your account or by emailing support@listinghatch.com.

Cancellation prevents the next renewal charge. Unless otherwise stated, cancellation takes effect at the end of the current paid billing period, and paid features may remain available through that date.

Deleting an application, abandoning an account, removing a listing, or stopping use of the Platform does not by itself cancel a subscription.

Refunds

Except where required by law or expressly stated during checkout:

• Subscription payments are nonrefundable.
• We do not provide prorated refunds or credits for partially used billing periods.
• Annual-plan payments are nonrefundable after the annual term begins.
• Failure to use the Platform does not entitle you to a refund.

If you believe a charge was made in error, contact support@listinghatch.com promptly.

Trials and promotions

Trial and promotional terms will be disclosed when offered. Unless canceled before a paid period begins, a trial may convert into the paid subscription selected during enrollment. Promotional pricing may apply only for the stated period, after which the regular disclosed price will apply.

Failed payments

If a payment fails, we may retry the payment method, request updated billing information, restrict paid features, suspend the account, or terminate the subscription. You remain responsible for valid charges incurred before cancellation or termination.

Price changes

We may change subscription prices. Price changes will apply no earlier than the next renewal after reasonable advance notice, unless the change results from taxes, government charges, or a plan change you request. If you do not accept a price change, you may cancel before the new price takes effect.

10. Plan Changes And Feature Availability

Features, storage, listing limits, lead limits, support levels, AI usage, integrations, and other capabilities may vary by plan.

Upgrades may take effect immediately and may result in a prorated or immediate charge. Downgrades generally take effect at the next renewal unless otherwise stated.

We may add, modify, replace, or discontinue Platform features. We will provide reasonable notice when a material change significantly reduces the core functionality of a paid plan, when practical.

We do not guarantee that every feature, integration, AI model, vendor, or third-party service will remain available.

11. Removal, Suspension, And Termination

To the maximum extent permitted by law, ListingHatch may refuse service, reject or remove content, restrict features, unpublish property pages, suspend accounts, or terminate access to some or all of the Platform.

We may take action with or without prior notice when we reasonably determine that:

• A user violated or may have violated these Terms.
• A listing or account may be inaccurate, unauthorized, unlawful, deceptive, discriminatory, infringing, harmful, or inappropriate.
• A user failed to make a required payment.
• An account creates a security, legal, financial, reputational, or operational risk.
• A complaint or ownership dispute has been received.
• Use of the account may harm ListingHatch, another user, a visitor, or a third party.
• Action is requested by law enforcement, a court, government authority, service provider, or legally authorized party.
• A user abuses the Platform, support personnel, users, or visitors.
• Continuing to provide the account or service is no longer commercially or technically practical.
• ListingHatch discontinues the Platform, a plan, or a material feature.
• Restriction or termination is reasonably necessary to protect the Platform or its community.

ListingHatch is not required to provide an opportunity to correct a violation before taking action and may act immediately when delay could increase harm, liability, security exposure, or disruption.

If an account is suspended or terminated because of a violation, suspected fraud, unlawful conduct, abuse, nonpayment, infringement, security risk, chargeback abuse, or other misconduct:

• The user may immediately lose access to listings, leads, analytics, account information, and paid features.
• Public property pages may be disabled or removed.
• The user remains responsible for charges incurred before termination.
• Fees already paid are nonrefundable to the maximum extent permitted by law.
• ListingHatch may preserve relevant information for security, fraud prevention, dispute resolution, or legal compliance.

If ListingHatch terminates an account solely for business convenience and not because of the user's conduct, we may provide either continued access through the paid term or a prorated refund for the unused prepaid portion.

ListingHatch is not responsible for losses arising from a permitted suspension, content removal, property-page removal, or termination, including lost listings, leads, commissions, revenue, opportunities, data, marketing activity, or business relationships.

Users are responsible for regularly exporting information they are legally permitted to retain. ListingHatch does not guarantee information can be recovered after suspension, cancellation, expiration, or termination.

Provisions concerning user responsibility, intellectual property, payment obligations, disclaimers, limitations of liability, indemnification, disputes, and provisions that should reasonably survive will remain effective after termination.

12. ListingHatch Intellectual Property

The Platform, including software, code, workflows, interfaces, designs, templates, graphics, branding, documentation, databases, Milo assistant, and Platform-created materials, is owned by or licensed to Bravo Holdings LLC and is protected by applicable intellectual-property laws.

Subject to these Terms and your applicable plan, ListingHatch grants you a limited, revocable, nonexclusive, nontransferable, nonsublicensable right to use the Platform for lawful internal business purposes.

No ownership rights are transferred to you. You may not copy, sell, license, distribute, modify, create derivative services from, or commercially exploit the Platform except as expressly permitted.

Feedback or suggestions you voluntarily provide may be used without restriction or compensation, provided we do not publicly identify you without permission.

13. Copyright Complaints

If you believe content on the Platform infringes your copyright, send a written notice to support@listinghatch.com containing:

• Identification of the copyrighted work.
• Identification and location of the allegedly infringing material.
• Your contact information.
• A statement that you have a good-faith belief the use is unauthorized.
• A statement, made under penalty of perjury, that the information is accurate and you are authorized to act for the rights owner.
• Your physical or electronic signature.

We may remove or restrict disputed material and may terminate accounts of repeat infringers when appropriate.

14. Third-party Services And Links

The Platform may rely on or connect with third-party services, including payment processors, hosting providers, analytics services, email or SMS providers, mapping services, AI providers, social networks, MLS-related services, embedded media, and external websites.

Third-party services are governed by their own terms and privacy practices. ListingHatch does not control and is not responsible for third-party content, availability, security, accuracy, actions, or policies.

A link or integration does not constitute an endorsement or guarantee.

15. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE."

BRAVO HOLDINGS LLC AND LISTINGHATCH DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND SECURITY.

LISTINGHATCH DOES NOT WARRANT THAT:

• THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR ALWAYS AVAILABLE.
• DEFECTS OR DATA LOSS WILL ALWAYS BE CORRECTED.
• LISTINGS, LEADS, AI OUTPUT, ANALYTICS, OR THIRD-PARTY INFORMATION WILL BE ACCURATE.
• USE OF THE PLATFORM WILL PRODUCE SALES, RENTALS, COMMISSIONS, REVENUE, OR OTHER RESULTS.
• THE PLATFORM WILL SATISFY EVERY LAW, MLS RULE, BROKERAGE POLICY, OR PROFESSIONAL REQUIREMENT APPLICABLE TO YOU.

Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.

16. Limitation Of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRAVO HOLDINGS LLC, LISTINGHATCH, BRAVO DESIGN AND DEVELOPMENT, AND THEIR OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, LOST COMMISSIONS, LOST REVENUE, LOST LEADS, LOST BUSINESS, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION.

THIS LIMITATION APPLIES TO CLAIMS ARISING FROM OR RELATING TO:

• USE OR INABILITY TO USE THE PLATFORM.
• LISTING ERRORS OR OMISSIONS.
• BUYER INQUIRIES OR COMMUNICATIONS.
• UNAUTHORIZED ACCOUNT ACCESS.
• AI-ASSISTED OUTPUT.
• THIRD-PARTY SERVICES.
• SERVICE INTERRUPTION, SECURITY EVENTS, OR DATA LOSS.
• USER CONTENT OR PROPERTY TRANSACTIONS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF BRAVO HOLDINGS LLC AND LISTINGHATCH FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE PLATFORM OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

• The amount you paid to ListingHatch during the six months immediately preceding the event giving rise to the claim; or
• One hundred U.S. dollars.

These limitations apply regardless of legal theory and even if damages were foreseeable or the possibility of damages was disclosed.

Some jurisdictions do not permit certain liability limitations, so portions of this section may not apply to you.

17. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Bravo Holdings LLC, ListingHatch, Bravo Design and Development, and their owners, officers, employees, contractors, affiliates, licensors, and service providers from claims, losses, liabilities, judgments, damages, penalties, costs, and reasonable attorneys' fees arising from or relating to:

• Your use or misuse of the Platform.
• Your User Content.
• A property listing or transaction.
• Your calls, texts, emails, advertising, or lead follow-up.
• Your violation of law, MLS rules, brokerage policies, or these Terms.
• Your infringement of intellectual-property, privacy, publicity, contractual, or other rights.
• Your lack of authority to market a property or publish content.
• A dispute between you and a buyer, seller, renter, landlord, agent, brokerage, or third party.

ListingHatch may control the defense of a covered claim, and you agree to reasonably cooperate.

18. Governing Law And Disputes

These Terms and disputes arising from them are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Before filing a lawsuit, the complaining party must send written notice describing the dispute and requested resolution. The parties will attempt in good faith to resolve the matter informally for at least 30 days.

Unless applicable law requires otherwise, any lawsuit arising from these Terms or the Platform must be brought in the state or federal courts located in Lee County, Florida. You and Bravo Holdings LLC consent to the jurisdiction and venue of those courts.

Each party waives the right to a jury trial to the extent permitted by law.

Nothing in this section prevents either party from seeking emergency injunctive relief, pursuing an eligible matter in small-claims court, or reporting a matter to a government authority.

19. Electronic Communications

By creating an account or using the Platform, you consent to receive transactional communications electronically, including account notices, billing notices, security alerts, service updates, support responses, and legal notices.

You may unsubscribe from promotional emails, but you may continue receiving communications necessary to operate your account, process payments, maintain security, provide requested support, or comply with law.

SMS communications are governed by Section 8 and the ListingHatch SMS Terms. Requesting one property-information response does not enroll the sender in recurring SMS marketing.

Electronic notices satisfy legal written-notice requirements to the extent permitted by law.

20. Changes To These Terms

We may update these Terms to reflect changes to the Platform, pricing, operations, vendors, or applicable law.

Updated Terms will be posted with a revised "Last updated" date. If a change materially affects existing paid subscribers, we may also provide notice by email, dashboard notification, or another reasonable method.

Changes apply prospectively from their stated effective date. Continued use after the effective date constitutes acceptance of the updated Terms. If you do not accept a material change, you must stop using the Platform and cancel before the change takes effect.

21. General Provisions

These Terms, the Privacy Policy, and, where applicable, the SMS Terms constitute the agreement between you and Bravo Holdings LLC regarding the Platform unless a separate written agreement expressly applies.

If any provision is found unenforceable, the remaining provisions will remain effective, and the affected provision will be enforced to the maximum extent permitted by law.

Failure to enforce a provision is not a waiver.

You may not assign these Terms without our written consent. Bravo Holdings LLC may assign these Terms as part of a merger, acquisition, reorganization, financing, sale of assets, or transfer of the Platform.

Bravo Holdings LLC and ListingHatch are not responsible for delays or failures caused by events beyond their reasonable control.

Headings are provided only for convenience.

22. Contact

Questions about these Terms, subscriptions, cancellations, billing, or the Platform may be sent to:

ListingHatch

A product and service of Bravo Holdings LLC

Technology development by Bravo Design and Development

https://bravodnd.com/

https://listinghatch.com/

General support: support@listinghatch.com

Privacy inquiries: privacy@listinghatch.com

SMS terms: https://listinghatch.com/sms-terms/

ListingHatch listing permissions and account responsibilities

Effective September 23, 2026. These additional terms govern listing creation, marketing permissions, content and communications on ListingHatch. They form part of our Terms & Conditions. Please read them together with the other terms on this page, our Privacy Policy and, when using SMS features, our SMS Terms.

1. Authority to use an account

You must provide accurate account information and have authority to act for any agent, team or brokerage you represent. Keep account credentials secure and notify us promptly of suspected unauthorized use. You are responsible for actions you authorize through your account. Do not impersonate another agent, broker, property owner or rights holder, misrepresent your license or affiliation, or use another person's credentials without authority.

2. Your listings and other people's listings

You may publish property marketing only when you have the necessary authority and rights. For a listing belonging to another agent, broker or owner, obtain permission from the person or organization authorized to grant it before publication, and comply with applicable brokerage, MLS, seller and legal requirements. Public availability on an MLS, search engine, portal or another website does not by itself give you permission to republish the listing, its photography or other material.

Authorization must cover the intended use, including any public property page, agent or agency portfolio, social marketing, sharing or other distribution. An agent's permission may not cover material owned by a photographer, brokerage, MLS or other rights holder. Obtain any separate permissions required and respect all restrictions, expiration dates and attribution requirements.

3. What selecting “I'm authorized” means

Each time you select the existing authorization control, including “I'm authorized” or an equivalent rights-confirmation checkbox, and submit or publish a listing, you represent that your confirmation is truthful and that you hold the permissions and rights required for that publication. This is a renewed representation for that listing, not a blanket permission to use other parties' listings. Do not make the confirmation based only on a pending request, an unanswered message, a public listing, or an assumption that permission will be granted later.

4. Approval requests and recipient verification

You are responsible for checking the intended recipient's identity, authority and contact details before sending or sharing an approval request. Verify that the email address or phone number belongs to the actual authorized listing agent, broker or other appropriate rights holder. Research-generated names and contact suggestions may be incomplete, outdated or incorrect and must be reviewed.

Preparing or sending a request is not approval. An approval link or recorded response is a workflow record, not independent proof that the recipient controls the necessary rights. Confirm the scope and validity of the approval. Do not send a request to yourself or a contact you control to manufacture third-party approval, share a private approval link publicly, impersonate the intended recipient, alter evidence, or approve on someone else's behalf without authority.

5. Content, research and accuracy

You are responsible for the listings, photos, descriptions, prices, property categories, dimensions, zoning claims, availability, disclosures and other content you publish. Review imported and AI-assisted information before use. Confirm important facts with appropriate sources and correct errors promptly. A generated draft, suggested photo, verified-source label or successful publication is not a warranty of accuracy, copyright ownership, legal authority, permitted land use or compliance. Do not represent an occupied or improved property as vacant land without a sound factual basis.

ListingHatch provides software and workflow tools; it does not act as your broker, lawyer, MLS or rights-clearance service. You remain responsible for applicable licensing, advertising, fair-housing, MLS, brokerage and intellectual-property requirements. Our tools do not transfer a listing agreement, ownership, content rights or legal responsibility to ListingHatch.

6. Keeping permission current

Keep evidence of your authorization and provide it when reasonably requested to investigate a specific complaint or suspected violation. Stop the affected use promptly when permission expires, is withdrawn or is shown to be invalid. Update or remove material that you are no longer entitled to display. Do not restore restricted content through another account, listing or link to evade a removal or suspension.

7. Email, text messages and visitor information

You are responsible for the lawful basis, necessary consents, recipient accuracy and content of communications you initiate. Do not use the platform for unsolicited or unlawful bulk messaging, harassment or misleading requests. Honor applicable opt-outs and use visitor information only for authorized purposes. Acceptance of these account terms does not itself subscribe you or visitors to promotional texts. Any required promotional-message consent must be obtained separately. SMS features are also subject to the SMS Terms.

8. Violations and consequences

Unauthorized marketing, false rights confirmations, falsified approvals, impersonation, misuse of contact information, infringement and other violations may result in one or more of the following, depending on the circumstances:

• A request for clarification, correction or evidence of permission.
• Removal or disabling of a listing, photograph, shared page or other affected content.
• Limits on publishing, approval requests, messaging or other features while an issue is reviewed.
• Temporary suspension or termination of access for serious or repeated violations.

We may act without advance notice when reasonably necessary to address fraud, infringement, security threats, harm or legal requirements. Where appropriate, we may notify you and allow a response or correction. You may contact support to request a review and provide relevant evidence. We may retain records reasonably necessary to investigate an issue, meet legal obligations or resolve disputes, consistent with our Privacy Policy. Violations may also expose you to claims or other action by rights holders or authorities independently of any action taken by ListingHatch.

9. Billing and account closure

Subscription prices, renewal intervals, usage limits and cancellation arrangements are those disclosed for your plan and at checkout. Suspension or termination may prevent access to features or content. Amounts lawfully accrued remain subject to the applicable billing terms, and refunds or other rights required by law remain available. These listing-use terms do not impose a violation fine, an extra month of charges or a new automatic payment authorization. Cancellation and refund questions should be directed to support.

10. Responsibility and legal rights

You are responsible for your own unauthorized acts and content. ListingHatch's provision of a tool does not constitute approval or endorsement of those acts. Any disclaimers or limitations in the Terms & Conditions apply only to the extent permitted by applicable law. Nothing here eliminates obligations or liability that cannot legally be excluded, or waives rights that applicable law does not permit you to waive.

11. Acceptance and updates

We record the version of the terms you affirmatively accept and when you accept it. We may request acceptance of updated terms before you create another listing. You can decline by not continuing with the affected feature and contact support about your account. Your existing per-listing authorization control remains the confirmation described above; these terms do not add a second per-listing checkbox.

For a permission concern, complaint or account question, contact ListingHatch through our contact page or your dashboard support options. Include the affected listing link and enough information for us to understand and review the issue.